Most Ohioans register as donors when they obtain or renew a driver’s license or state ID.
Lifebanc partners with BMV locations across Northeast Ohio to ensure staff have the training and quick-reference tools to confidently encourage each customer to say “yes” to donation.A brief conversation at the counter can lead to a decision that saves lives.
Why Your Role at the Counter Matters
These BMV staff resources are designed to help you feel confident talking about donation in the few seconds you have with each customer. In Ohio, a simple question at the counter is how most people join the Ohio Donor Registry, and your friendly, accurate answer can be the difference between a hesitant maybe and a life-saving yes.
The facts are on your side. One donor can save up to 8 lives through organ donation and heal more than 75 others through tissue donation. More than 100,000 people nationwide are waiting for a transplant, including thousands of Ohioans. Registering does not affect the medical care a person receives, and all major religions either support donation or leave the decision to the individual.
Quick Answers for Common Customer Questions
Customers sometimes worry they are too old or too sick to register. The answer is simple: anyone can say yes, and medical suitability is determined later by professionals. Registering takes about a minute, and customers can also register anytime through the Ohio BMV online services, so a customer who hesitates today can still say yes tomorrow.
You can point customers with deeper questions to Lifebanc's myths and facts page, which answers the most common concerns in plain language. For customers who want to explore further on their own, Donate Life America is the trusted national resource on donation and the donor registry.
We Are Here to Help
Lifebanc has served Northeast Ohio since 1986 and partners with BMV locations across our 20-county service area. BMV teams are a key part of Lifebanc's network of community partners, alongside hospitals, funeral homes, and faith leaders. To request training, printed materials, or a visit from our team, reach out through our contact page and we will connect you with the right person. If you would like a refresher yourself, our page on how to become an organ donor in Ohio walks through the registry step by step. Thank you for the life-saving work you do every day at the counter.