When to Call Lifebanc

Donor Referral Center

800.558.LIFE (5433)

Please contact Lifebanc Donor Referral Center immediately at if any of the following occur:

• You answer YES to ANY of the questions below
• A physician plans a DNR discussion with the family of a potential organ donor
• There are plans to withdraw support of a potential organ donor

Referrals to Lifebanc should be made within one hour of meeting these clinical triggers:

1.  Does the patient have a neuro injury:  Anoxia,  CVA , Trauma, etc.

2.  Is the patient mechanically ventilated?

3. Does the patient have a Glascow Coma Scale (GCS) equal to or less than five (≤5) OR the absence of two of the following brain stem reflexes?

• Pupillary response

• Corneal reflex

• Cough

• Gag

• Response to pain

• Respiration

• Doll's eyes

• Cold calorics

Call Again When… 

• Physician or family begins to consider end of life options

• Brain death testing is discussed or planned

• If patient’s condition changes

• Physician or family discusses a DNR status

• Prior to ANY withdraw support

 Dowload a printable WHEN TO CALL - Organ Donor sheet.